No surprises
TRANSPARENT FEES

No surprises.

We want to help you take back control of your money. That’s why our fees are transparent and simple. Our goal – no surprises!

$4.95 monthly fee.

Our monthly fee is only $4.95…even if you add a Partner Card and Family Cards. Plus, we waive the fee when $1,000+ is deposited per monthly billing cycle – including direct deposit. Click ‘Learn More’ to view our transparent fee table.
  • Fee Plans Sections
  • Get Started

  • All feesAmountDetails
    Card Purchase$0No fee charged
    Card replacement$4.99Per card. 7-10 Business days. This fee also applies to all Secondary Cards. This fee is rebated to the card account for the first request in a 12 month period, for each additional request the fee will be assessed
  • Monthly Usage

  • All feesAmountDetails
    Monthly Fee$4.95Fee charged monthly. This fee will only be charged to the Primary Card Account. This fee is waived if the card account receives a cumulative $1000 in loads in the given cycle
  • Add money

  • All feesAmountDetails
    Direct Deposit$0No charge
    Cash reload$4.95This is not our fee. Fees of up to $4.95 may apply when reloading your card at reload agents. Locations may be found at the EchoPay website
    Card to Card Transfer$0There is no charge for a Card to Card Transfer via web, text or customer service
  • Get Cash

  • All feesAmountDetails
    ATM withdrawal (in-network)$0"In-network" refers to the Visa Plus Alliance. Locations can be found at the EchoPay website
    ATM withdrawal (out-of-network)$1.95 “This is our fee. “Out-of-network” refers to all the ATMs outside of the Visa Plus Alliance Network. You may also be charged a fee by the ATM operator, even if you do not complete a transaction. This fee also applies to Secondary Partner Cards if cash access is permitted as determined by the cardholder agreement
    Over the counter withdrawal$0No charge
  • Information

  • All feesAmountDetails
    Customer service$0No fee for calling our automated customer service line, including for balance inquiries
    Bill payments$0No fee for expedited and regular delivery
    ATM balance inquiry (in-network)$0There is no fee for an in or out of network domestic balance inquiry. You may also be charged a fee by the ATM operator, even if you do not complete a transaction
  • Using your card outside the U.S

  • All feesAmountDetails
    International signature transaction3%Of the U.S. dollar amount of each transaction. This includes signature, PIN, and ATM transactions. This fee also applies to Secondary Partner and Family Cards, if access is permitted as determined per the cardholder agreement
    International ATM withdrawal$2.50This is our fee. You may also be charged a fee by the ATM operator, even if you do not complete a transaction. This fee also applies to Secondary Partner Cards if cash access is permitted as determined by the cardholder agreement
    International ATM balance inquiry$0You may also be charged a fee by the ATM operator
  • Other

  • All feesAmountDetails
    Inactivity$0No charge
    Cancellation Fee$0There is no fee to cancel your account or to receive a refund
    Partner Card$0There is no fee for adding a Partner Card
    Family Card$4.95This fee is assessed for each Family card you add. This will appear in your transaction history as “Secondary Card Fee”
    Express shipping fee$25.00For each replacement card sent via express shipping
  • LOAD, WITHDRAWAL AND SPEND LIMITS*

    Load Limitations

  • Load LimitationsLimit
    Maximum Card balance at any time$10,000.00
    Total number of times you can reload your CardUp to 5 reloads per day, $10.00 minimum, and $5,000.00 daily limit
    Direct Deposit$1.00 to $5,000.00
    GreenDot Reload Location4 loads daily totaling $1,000.00 per day, minimum load of $20.00
    Card to Card transfer$500.00 per day
  • Withdrawal Limitations

  • Withdrawal LimitationsLimit
    ATM Withdrawals$1.00 to $500.00 per day total. No more than five withdrawals per day
    Over the Counter Cash Withdrawals$1.00 to $2,500.00 per day total. No more than five withdrawals per day
    Combined Withdrawal Daily Limit$2,500.00 per day
  • Spend Limitations

  • Spend LimitationsLimit
    Maximum amount in Point of Sale Signature or Point of Sale PIN TransactionsNo more than $2,500.00 per day and $2,500.00 per transaction

*Third parties may impose additional limitations
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